Billing and Refund Policy

We offer two primary products: the Stratts Pulse monthly subscription (currently $17.99 per month) and a launch plan purchase (currently $29 per completed build). All payments are processed securely through Stripe. Published prices may change; the price shown at checkout controls your purchase.

Stratts Pulse includes 3 plan builds and 75 weighted credits per billing period (shared across Draft Engine, Launch Engine, Competitor Intelligence, and Campaign Builder), the Execute Plan tracker (up to 3 active plans), Brand Voice, and Asset Library, plus access to those tools within your monthly limits. Each launch plan purchase includes one full plan build and ongoing access to that purchased plan in your dashboard, including PDF export where available. Each saved plan includes up to 5 section-level revisions. See our Terms of Service and Acceptable Use Policy for enforcement of these limits.

Stratts Pulse is a recurring monthly subscription. Your payment method on file will be charged automatically at the start of each billing cycle. Usage limits reset at the start of each billing period. You can cancel at any time through your dashboard or the Stripe Customer Portal. Cancellations take effect at the end of the current paid period. After cancellation, you retain access to launch plans and content already built or delivered during paid periods, subject to your account remaining active and these policies.

If you are not satisfied with your launch plan or Pulse membership, you may request a refund within 7 days of your initial purchase or most recent renewal by emailing support@stratts.com.

We may deny refund requests where the request is abusive, fraudulent, duplicated after an earlier refund, or prohibited by law.

Access to premium features may be suspended if a payment fails and is not resolved. Chargebacks or payment disputes may lead to account suspension while the matter is reviewed.

Where required, taxes are added at checkout. You are responsible for any taxes, duties, or similar government charges tied to your purchase unless the law says otherwise.

Billing and refund questions should be sent to support@stratts.com.